Privacy Policy

Last updated: [Add date you publish this]

This Privacy Policy explains how Fitwaah ("we", "us", "our") collects, uses, and protects your information when you visit or shop on fitwaah.com (or your custom domain) and interact with us on WhatsApp, email, or Instagram.

1. Information we collect

• Order details: name, phone number, email, delivery address, and city/pincode, collected at checkout.
• Payment information: we do not store your card, UPI, or bank details. Payments are processed securely by Razorpay, and we only receive confirmation that a payment succeeded along with a payment ID.
• Newsletter signups: your email address, if you subscribe.
• Browsing information: basic usage data such as pages visited, collected automatically via standard web technologies.

2. How we use your information

• To process and deliver your orders
• To contact you about your order via email, phone, or WhatsApp
• To send newsletter updates, if you've opted in (you can unsubscribe anytime)
• To improve our website and product offerings

3. How we share your information

We share your information only where necessary to fulfil your order:

• Razorpay — to process payments securely
• Courier/shipping partners — to deliver your order to you
• Resend — to send order confirmation and newsletter emails
• Meta (WhatsApp) — to send order confirmation and delivery updates to the phone number you provide at checkout

We do not sell your personal information to third parties.

4. Data security

We take reasonable technical measures to protect your data. Payment processing is handled entirely by Razorpay's secure, PCI-DSS compliant systems — Fitwaah never sees or stores your full card or bank details.

5. Your rights

You can ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. You can unsubscribe from our newsletter at any time using the link in any email we send.

6. Cookies

Our website may use basic cookies/local storage to remember items in your shopping bag and wishlist. These are not used for tracking or advertising.

7. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

8. Contact us

Email: fitwaah@gmail.com
WhatsApp: +91 90962 27909
Instagram: @fitwaah.

This is a general-purpose draft and not legal advice. Depending on where your business is registered and where your customers are, you may need to add specific clauses (e.g. for GDPR if you sell to the EU, or India's DPDP Act). Consider having a professional review this before you rely on it.